At Senora Store, we want you to be fully satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
You may request a return within 5 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Certain products are not eligible for return due to hygiene or customization reasons. These include personal care items, intimate wear, and customized products.
Refunds
Once we receive your returned item, it will be inspected and you will be informed about the refund status. If approved, the refund will be processed to your original payment method within 7 to 14 business days.
Shipping charges are non-refundable.
Exchanges
We only offer exchanges for items that are defective or damaged at the time of delivery. Please contact us before returning the item.
Non-Returnable Items
The following items are non-returnable and non-refundable:
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Gift cards
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Sale or discounted items
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Digital products
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping method.
Contact Us
For any questions or return requests, please contact us:
Email: senora.store123@gmail.com
Phone: +966 57 519 6040